We have been using Bishop for nearly 20 years. They have provided sump pump installation, remediation of a major issue with a leaking pipe in our upstairs bathroom and several other service items. Many consider them expensive but for us the relationship paid off when, after the installation of a defective-expensive-kitchen faucet, Bishop and Joe specifically were relentless in identifying and correcting the problem. It took several calls to find and fix the problem but they stayed with it and negotiated a replacement faucet with the manufacturer at no expense to us. Definitely reinforced our decision to continue to use them for our plumbing needs.