Plumbing & HVAC FAQs in Des Plaines
Helpful Information about Our Company & Services
Dealing with a plumbing, heating, or cooling issue is tough, especially when you don’t have a trusted technician that you can rely on. Let Bishop Plumbing, Heating and Cooling, Inc. help you. We have been serving residential, commercial, and industrial customers in the area since 1921, and we look forward to providing you with the same high-quality service. However, we do understand that you may have questions about our company and services. To help you get to know us better, please read the answers to our FAQs below.
For other questions or concerns, please feel free to contact our team at (847) 380-8053 or online!
Why Is It Important That I Use a Licensed Plumbing Company?
You wouldn’t go to a doctor that wasn’t a “real” doctor, would you? At Bishop Plumbing, Heating and Cooling, Inc., we are serious about our commitment to providing quality service while upholding to all plumbing codes in the State of Illinois. Not only are we a licensed plumbing company, but our service technicians are licensed as well. Our company is also bonded and insured.
Additionally, the continuous training that our plumbers undergo to enhance their skills proves that we take our job very seriously. After all, plumbers protect the health of the nation!
Do You Offer Other Services Besides Plumbing?
After nearly a century of providing high-quality plumbing services, our company has now expanded our services to heating, air conditioning, and indoor air quality. Let us take care of all your comfort needs. We repair, maintain, replace, and install furnaces, heat pumps, central heating and air, air conditioners, and other types of HVAC systems.
What Is the Pricing System at Bishop Plumbing, Heating and Cooling, Inc.?
At our company, there are no hidden costs because we charge our clients a flat rate for our services instead of the hourly fee most of our competitors charge. We believe our clients should know what their costs are upfront before we perform any plumbing service on their home. Therefore, we have devised our pricing to reflect the quality of our services. Our technicians will ALWAYS give you the price upfront and PRIOR to performing any work. You are in total control of knowing exactly how much you are going to pay.
What Forms of Payment Do You Accept?
Bishop Plumbing, Heating and Cooling, Inc. accepts checks, Visa, Mastercard, Discover, American Express and, of course, cash!
What Is Your Geographical Service Area?
Although our office is located in Des Plaines, we serve all of Cook County and the surrounding areas. You may even see our branded trucks all over Chicagoland because we also service both the city and the suburbs of Chicago. For a list of the areas we service, click here.
What Training Does Your Technicians Have?
Our technicians are Local 130 and Local 93 union members and receive high-quality education from the union that includes hundreds of hours of training. At Bishop Plumbing, Heating and Cooling, Inc., we continue educating our technicians beyond the technical service training and educate them on proper forms of professionalism and customer service.
What Water Heaters Do You Service?
Our plumbers are experts at repairing, maintaining, and installing all types of water heaters, particularly conventional tank and tankless water heaters. If your current water heater is between 8 and 12 years old, you may want to get it inspected for corrosion damage and if it needs to be replaced.
Do You Offer Senior Citizen Discounts?
Yes, we do offer a $25-dollar discount on any services for senior citizens as well as veterans.
Where Can I Find Service Coupons?
You can view our current specials here. Use our coupons simply by printing them out and giving them to the technician at your home. You may also find our coupons in your local yellow pages, in church bulletins, and even on the old work orders our technicians leave at your home! We do ask that you only use one coupon or discount per service call. Coupons cannot be applied to dispatch fees only.
Does Bishop Plumbing, Heating and Cooling, Inc. Provide Free Estimates?
We provide free estimates but only for larger jobs such as sewer repairs or installations, water service repairs or installations, bathroom remodels, flood control systems installations, lawn irrigation installations, generator installations, etc. Upgrading your existing home is a great way to add resale value, call us to schedule your complimentary estimate today!
Do You Provide Emergency Service?
Yes, we do! At Bishop Plumbing, Heating and Cooling, Inc. we are known for our reliable emergency service for both plumbing and HVAC. We guarantee that you can call us 24 hours a day, 7 days a week and talk to a LIVE person!
Do You Offer Warranties?
We do offer warranties. As a matter of fact, our warranties on the products that we install extend past the manufacturer’s warranty. We offer a wide range of warranties depending on the product that you install. Contact our office today to find out more!
Can I Get a Technician Out on a Saturday?
Yes! We recognize that not everyone has the same schedule, therefore, we offer plumbing, heating, and air conditioning services on Saturday at NO EXTRA CHARGE! But hurry up because our Saturday appointments go fast! Call today to schedule your service call.
Do You Have a Showroom?
Unfortunately, Bishop Plumbing, Heating and Cooling, Inc. does not have a showroom. We are committed to providing quality plumbing, heating, and cooling services in Des Plaines and surrounding areas, so we do not sell products, over the counter, to the public. However, you can rest easy knowing that when you need a replacement or a new plumbing or HVAC product, we provide only the best from industry-leading manufacturers.
Does Your Team Pull Permits When Necessary?
Absolutely! When it becomes necessary to pull a permit, Bishop Plumbing, Heating and Cooling, Inc. will take care of all the paperwork. We are licensed and bonded with all surrounding municipalities which make pulling permits a pretty painless process.
Do You Call to Confirm Your Appointments?
Yes, one of our customer representatives will contact you the night before your scheduled appointment as well as right before a technician is sent to your home the day of your appointment.
Can’t find the answers you are looking for? Reach out to us at (847) 380-8053 or online!
Would definitely use them again!- Jaison I.
Bishop Plumbing will always be my go-to plumbers!- Don and Chris C.
He was also very efficient and the job took less time than anticipated.- Erica M.
The staff at the office was also courteous and efficient.- Caroline Y.
He was courteous and knowledgeable- Gena K.